BY ANA OLIVEIRA
Investors Bank is bringing the Forest Hills community a new way of doing personal and business banking coupled with a bonus offer for the YourStyle Plus Checking account.
The bright and open floor plan environment in Investors’ new Forest Hills branch at 108-01 Queens Boulevard gives clients the ability to rapidly access an ATM, service their account, or meet with a universal banker for help.
Assisting clients from convenient banking pods, the universal bankers use computer tablets to deliver a wide range of services. Clients who open a new YourStyle Plus Checking account at the Forest Hills branch may earn up to $350. Plus, the account comes with no-cost mobile phone protection, credit monitoring, and identity theft protection, as well as mobile couponing.
The Forest Hills branch is managed by Maria Gambino, a lifelong resident of Queens and a career banker. Gambino’s business banking expertise is well known by many of the small businesses, professional service firms and healthcare practices in the community. She is also an experienced leader who mentors and guides her team of universal bankers that serve the branch’s business and consumer clients.
Gambino is becoming deeply embedded in all facets of the Forest Hills community. She and the branch’s team are assisting small business owners, forming alliances with not-for-profits, and volunteering their time to support local groups.
Investors is also advising small businesses about funding and financing options that are available to companies which were impacted by the COVID-19 pandemic. Investors has joined the Queens Chamber of Commerce’s new “Adopt-a-Member” campaign by donating the 2020 membership dues for ten companies in Forest Hills.
Local business owners rely on Gambino and the branch’s team to help them streamline the management of their bank accounts and payment transactions. The team meets with companies to present such banking solutions as merchant services, payroll processing, and remote deposit capture.
Small companies rely on these services to run their operations, which gives them more time to serve their clients and increase sales. The branch’s team is cross-trained to advise clients about business checking and savings accounts, lending, and treasury management services.
Universal bankers are also skilled at introducing and transitioning companies to Investors’ online and mobile business banking services that make it convenient to check account balances, pay bills, deposit checks, transfer funds and complete multiple transactions on the go. The team also includes licensed notary publics who are always available to assist clients.
The team of universal bankers reflects the demographics of the population that owns businesses, works, and lives in Forest Hills. Mrs. Gambino and the branch’s team are fluent in a broad range of languages including Cantonese, Italian, Mandarin, Russian, Spanish and Taiwanese, to name a few.
Investors is also focused on the safety of its employees and clients who visit the branch, use the 24/7 ATM, or access the night depository. The bank has implemented the CDC’s guidelines and follows state and locate regulations that help mitigate the spread of COVID-19.